IT Technician Programme

Remote 8 - 12 weeks (Full time) Fully Funded

The demand for IT talent is growing fast. Our fully funded IT Technician programme gives you the practical, job-ready skills to launch your IT career. No experience needed, simply an interest in the industry.

Apply now Employer enquiry

Is this programme right for me?

This course is ideal for anyone looking to start a career in IT Technical Support, IT Operations, or wider IT roles across the industry. Learners should be:

Aged 19+
Have the right to work in the UK
Must reside in the Northeast area of England.
Have access to a reliable internet connection with a PC/ Laptop.
Be either; employed, self-employed, career changers, returners to work or unemployed within the last 12 months.

Knowledge gained

During the IT Technician programme, learners gain a strong understanding of:

Computer hardware, software, and operating systems fundamentals
Network configuration, troubleshooting, and maintenance
IT support best practices, help-desk processes, and user support workflows
System security basics, access control, and safe computing practices
Device setup, system installation, and maintenance tasks

Transferable skills

Learners also build wider professional skills highly valued by employers:

Problem-solving and troubleshooting
Analytical and logical thinking
Attention to detail
Clear communication with technical and non-technical audiences
Customer service and user support skills
Time management and task prioritisation
Working methodically under pressure
Teamwork and collaboration
Adaptability to new tools and technologies
Documentation and reporting skills

What you'll learn