About the role:
If you want to join an impactful and rapidly expanding company and play a vital role in powering teaching and learning across a vibrant network of London schools, then this may be the role for you.
This is your chance to step into a role that’s varied, fast-paced, and genuinely meaningful. You’ll be the go-to tech expert across your allocated schools - solving problems, shaping systems, and delivering exceptional support that helps staff and students thrive.
Key Responsibilities:
No two days are the same - but expect to:
- Deliver high-quality 1st–2nd line support across multiple school sites.
- Keep classrooms running by maintaining desktops, laptops, iPads, Chromebooks, printers, and AV equipment.
- Manage users and devices through Google Workspace or Microsoft 365.
- Support and improve school networks: switches, Wi-Fi, VLANs, DHCP, DNS and more.
- Carry out essential updates, patching, imaging, and backups.
- Respond swiftly to on-site issues to keep lessons on track.
- Get hands-on with exciting projects - from device rollouts to network upgrades.
- Maintain accurate documentation and asset records.
- Build strong relationships with staff, leadership teams, and your internal IT colleagues.
Skills & Experience:
- Minimum 2 years’ experience in IT support in an education environment.
- Confident troubleshooting Windows, ChromeOS, and iPadOS
- Hands-on experience with Google Workspace Admin and/or Microsoft 365 Admin
- Solid understanding of networking essentials
- Strong problem-solving skills and the ability to communicate clearly with all types of users
Salary: Up to £30,000 – £35,000 p.a.
Reference: LR002
