IT Support

City of London Up to £35k

 

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IT (Skills Bootcamp)

About the role:

My client found over 20 years, quickly established themselves with a reputation as a specialist employment law firm. They are now much more than just a team of employment lawyers. The employer-employee landscape has changed dramatically and they have evolved and extended their services accordingly. They deal with all legal issues relating to people in the workplace, from employment law to business immigration, from pensions to partnership and LLP matters and HR services including incentives. We are a workplace law firm in the broadest sense and we were one of the first law firms to be established as an Employee Ownership Trust. This is similar to the John Lewis model where all of our employees are beneficiaries under the Employee Ownership Trust. This means all our employees have a direct stake in the future success of the business and can become eligible for tax free bonuses. This is an excellent opportunity to join a forward thinking, dynamic law firm with a positive and supportive culture.

Overview:

You will be reporting to the Head of Technology, who is key member of the Operations Team. Technology with my client plays a key role in delivering exceptional IT services while helping to identify, evaluate, and implement emerging technologies, including AI solutions. The legal sector is a competitive market, that is being disrupted by technological advances, including AI.

My client is looking for an enthusiastic and proactive IT Support Coordinator who is passionate about technology and who is looking for a varied role where no two days are the same. The successful candidate will have the opportunity to gain valuable experience across a broad range of technology disciplines, supporting users, systems, projects, vendors, and technology innovation within a modern law firm.

Responsibilities:

Key responsibilities for this role include, but is not limited to:

  • Providing day-to-day IT support to colleagues across the firm.
  • Setting up and supporting laptops, mobile devices, user accounts, and technology services.
  • Managing IT assets, software licenses, and technology inventories.
  • Liaising with our Managed Service Provider (MSP) and other third-party technology suppliers.
  • Assisting with technology procurement and vendor management.
  • Supporting case management systems, document management systems, and Microsoft 365 services
  • Helping to create and improve IT workflows, processes, and documentation.
  • Researching emerging technologies and carrying out market analysis on new platforms and solutions, including AI technologies.
  • Supporting the evaluation, testing, and implementation of new technology solutions. • Assisting with technology projects, system upgrades, and business improvement initiatives.
  • Supporting client security questionnaires, RFIs, audits, and compliance activities.
  • Contributing to cybersecurity awareness and technology best practices across the firm.

Skills and Experience:

  • Excellent organisational, prioritisation and communication skills.
  • High level of attention to detail and a willingness to learn.
  • Ability to multi-task and manage sensitive documents
  • A proactive, professional approach and ability to work to own initiatives to better support the Head of Technology and the firm.
  • The ability to build strong relationships with colleagues, suppliers, and external partners.
  • At least two years’ experience in an IT support/administrative or technology-focused role.
  • A genuine interest in technology, AI, and process improvement.

Benefits include:

  • 28 days holiday
  • Birthday day off
  • Pension
  • 26 weeks paid maternity leave
  • 6 weeks paid paternity leave
  • Eye tests
  • Private medical insurance
  • Any many many more

Apply now to Leep Talent and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.

Salary: Up to £35k  

Reference: LR015