Operations Executive (Talent)

About us:

At Leep Talent, part of the Leep Group, we are committed to powering up potential for individuals and organisations through high-quality training, apprenticeships and professional development. As a collective of specialist training providers, the Leep Group works together to deliver a complete, people-first training solution, supporting learners and employers across the UK.

Leep Talent specialises in IT, digital and HR training, delivering apprenticeships, skills bootcamps and short courses designed around real workplace needs. Our programmes are employer-led and focused on building practical skills, confidence and long-term career resilience. Key qualifications include recognised CIPD, CompTIA and Microsoft certifications, ensuring learners gain industry-relevant knowledge that makes an immediate impact.

Across the Leep Group, we support over 20,000 learners each year, helping people at every stage of their career journey, from pre-employment and entry-level training through to upskilling and career progression. With a strong focus on accessibility and social impact, many of our programmes are 100% government-funded, removing barriers and creating opportunity for all.

We believe the world of work is evolving, and real progress happens when organisations look beyond job titles and qualifications to focus on the whole person, their skills, strengths and ambition. That belief sits at the heart of everything we do.

Together with our other brands across the Leep Group, Leep Talent provides a 360-degree, career-lifecycle approach to skills and workforce development, equipping learners to thrive and empowering employers to build future-ready teams.

Position Overview:

Our Operations team plays a key enabling role across Leep Talent, supporting multiple business areas including Apprenticeships, Training, GDPR, and Recruitment. The team ensures the smooth and compliant delivery of core operational processes, playing an important role in supporting both internal teams and external stakeholders, helping to maintain a high-quality experience across our services.

As Operations Executive (Talent) you will be responsible for the acquisition of talent for Leep Talent. The Operations Executive (Talent) will have a passion for finding the best talent and elevating our company brand. You will build strong internal and external stakeholder relationships, working closely with Leep Talent hiring managers and our agencies to successfully coordinate and manage the end-to-end recruitment process.

Responsibilities

In common with all staff:

• To support the Leep Talent’s mission, vision, values, and strategic objectives
• To implement Leep Talent’s Equality and Diversity policies
• To take responsibility for one’s own professional development and participate in relevant internal and external activities
• To implement the Leep Talent’s health and safety policies and practices
• To contribute to Leep Talent’s commitment to continuous improvement as identified in Leep Talent's quality assurance systems
• To be committed to Leep Talent’s safeguarding procedures and high priority to be given to the safeguarding of learners

Role Responsibilities:

• Ensure job descriptions are accurately formatted, consistent, and ready for advertising
• Screen and shortlist candidates to assess suitability for roles
• Maintain and regularly update the candidate talent pool
• Source candidates via job boards, LinkedIn, and other recruitment channels
• Work closely with hiring managers and external agencies to coordinate recruitment activity
• Issue weekly hiring updates to agencies, including live vacancies and relevant changes
• Manage end-to-end interview coordination, including scheduling, feedback collection, and offer progression
• Manage candidate communications and response handling throughout the recruitment process
• Liaise with HR to ensure all onboarding and welcome documentation is issued to successful candidates
• Support recruitment marketing activity, working with the Marketing team on internal hiring campaigns
• Promote and enhance the company brand across social media platforms

Role Responsibilities (Other):

• Complete enrolment administration for Bootcamp learners
• Track learner attendance and escalate non-attendance
• Generate registers at the appropriate times and monitor signatures for compliance
• Order and distribute exam vouchers and related materials
• Monitor and action the GDPR inbox, ensuring timely and appropriate responses
• Support office management activities and day-to-day operational tasks
• Support staff engagement initiatives (e.g. ordering prizes, booking events/lunches)
• Input and maintain accurate data across Excel spreadsheets and internal systems
• Draft and issue recruitment terms and conditions documentation
• Audit recruitment placements to ensure compliance and issue confirmations
• Provide cover and support to other members of the Operations team as required
• Undertake ad hoc tasks and project support as needed

Candidate Requirements:

Essential Skills

• Experience in a recruitment, resourcing, or talent coordination
• Strong communication skills, with the ability to engage confidently across a range of stakeholders
• Experience working in a fast-paced office or operational environment
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience using CRM or similar systems to manage data and reporting
• Experience supporting senior stakeholders and managing competing priorities
• Can manage senior stakeholders’ diaries
• Ability to build effective relationships and manage expectations across a diverse stakeholder group
• Ability to handle sensitive and confidential information with discretion and professionalism

Desirable Skills

• Experience working in a people, talent acquisition, or operations role within a fast-paced, multi-stakeholder environment
• Experience within apprenticeship or bootcamp training provider environments, particularly in learner operations, programme delivery, or coordination
• Familiarity with compliance-led processes (e.g. recruitment compliance, GDPR, audit processes)
• Confidence working with data to produce reports, updates, or insights
• Experience supporting internal engagement or culture initiatives
• Experience working with external agencies or third-party partners

General Skills

• Professional, reliable, and able to represent Leep Talent positively in all interactions
• Proactive and solutions-focused, with a positive and can-do approach
• Strong time management skills with the ability to prioritise effectively and consistently meet deadlines
• Able to manage multiple deadlines and competing priorities in a fast-paced environment
• Strong willingness to learn, develop, and continuously improve performance
• Able to work independently while also contributing effectively within a team
• Takes ownership of work and demonstrates accountability in delivery
• Adaptable and open to change in a fast-paced environment
• Positive influence on team culture, supporting collaboration and engagement
• Committed to maintaining high standards of professionalism and quality

Equal Opportunities:

Leep Talent is an equal opportunities employer and is committed to recruiting, appointing, and employing staff in accordance with all relevant legislation and best practice (Equalities Act 2010). Job vacancies are advertised online to ensure they are accessible to all members of the community. The recruitment and selection process is applied fairly and consistently to everyone applying for positions within Leep Talent.

Any feedback on our approach to hiring is always welcome, please feel free to email our Chief Information Officer at Lewis.Fraser@LeepGroup.com

This job description describes (but does not limit) the main duties and responsibilities expected to be undertaken by the employee. This is subject to change and variation by Leep Talent as is necessary to respond to the needs of the business.

All roles at Leep Talent are subject to DBS Checks as part of our safer recruitment process and ongoing commitment to safeguarding all staff and learners in the business.

Salary: £25,000 - £30,000 p.a.

Reference: LI019