About the role:
This role involves providing a professional Helpdesk service to prestigious legal firms across Central London, delivering high-quality technical support in a fast-paced and client-focused environment.
In addition to day-to-day support responsibilities, there is the opportunity to contribute to a variety of projects, including system rollouts, infrastructure upgrades and deployments, as well as server migrations, offering valuable exposure to wider IT operations and strategic initiatives.
Skills & Experience:
We are looking for an individual who:
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Has very clear enunciation
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Is calm under pressure - you must be comfortable dealing with High level demanding individuals.
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Has good knowledge of modern Windows and troubleshooting skills
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Has good Knowledge of Microsoft Office - to assist others and troubleshoot
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Is able to assist on Mobile device setups, migrations to new handsets etc.
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Confident in Active directory / Entra and Microsoft exchange administration (Microsoft 365)
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Is able to support with PC Migrations - migrating user data to new machines etc.
Desirable Skills:
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Familiarity and troubleshooting of Apple Macs
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Basic Networking knowledge (DNS, DHCP, IP subnetting etc).
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Good experience of 365 / Intune / Conditional access
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Experience in Mimecast / email filtering / SPF working knowledge
Apply now to Leep Talent and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Salary: Up to £25,000 – £26,000 p.a.
Reference: LR001
