Some exposure to IT tasks is helpful, but full experience is not required. However, we recommend that you have experience building PC or be passionate about technology.

Yes, apprentices don't pay anything. The programme is funded by employers through either the Apprenticeship Levy or government co-investment.

You will achieve the Level 3 Information Communication Apprenticeship plus optional certifications such as Azure Fundamentals and CompTIA A+.

Training is delivered remotely through online workshops, monthly coaching sessions, and structured digital learning.

Common roles include IT Support Technician, Helpdesk Analyst, or Network Support Technician.

You’ll spend 80% of your time working in your job role and 20% learning. This is typically one day per week dedicated to training and portfolio work.

Yes, you’ll have an expert tutor, a workplace mentor, monthly coaching sessions, and support from Leep Talent’s learner success team throughout the apprenticeship.

After completing this Level 3 apprenticeship, learners have the opportunity to enrol onto our Level 4 CompTIA Certified Systems Engineer programme

A Level 3 programme designed to develop IT professionals who can support, maintain, and secure digital systems.

Roles such as IT Support Technician, Helpdesk Analyst, or Network Support Technician.

Levy-paying employers can use their Apprenticeship Levy at no additional cost.
Non-levy employers pay only 5% of the total programme cost, with the government funding the other 95%.

The apprenticeship lasts 17 months (13 months practical + up to 4 months EPA), with flexible, remote delivery that allows apprentices to apply skills directly to workplace IT support

Yes, many employers use this apprenticeship to develop junior IT staff or those transitioning into technical roles.

Delivery is remote and flexible. Learners attend monthly sessions and virtual workshops while completing real data projects aligned to your business needs, keeping disruption minimal.

Yes, each apprentice needs a workplace mentor to support them with day-to-day tasks, review progress and help apply learning. We provide full guidance on the role.

You’ll receive onboarding support, progress reviews, performance updates and access to our expert coaches.

Our recruitment team will source, screen and present suitable candidates, ensuring each meets programme criteria and aligns with your organisation’s needs.